Frequently Asked Questions
Q: May I start the 120-hour program mid-semester?
A: You may start classes at any time and you may take classes out of sequence.
Q: Do the classes need to be taken in a particular order?
A: Although classes may be taken out of sequence, we suggest that you take all of the other classes prior to taking the refresher classes.
Q: Where are your classes held?
A: Most of our classes are held at the Philadelphia College of Osteopathic Medicine (PCOM) at 4170 City Avenue in Philadelphia. Some may be held at other locations in the Philadelphia area. Check each individual session on the schedule for location specifics.
Q: Is parking available at the Philadelphia College of Osteopathic Medicine (PCOM)?
A: Yes, $5 parking is available in PCOM's secured lot and the lot across the street. Parking is NOT included in tuition. Please note: the automated gate only takes quarters, or one-, five- and ten-dollar bills.
Q: Can I get a tuition refund for a class I am unable to attend?
A. In order to receive money back, refund requests must be submitted within 15 days of purchase. Five percent will be deducted from the payment as a transaction fee by PayPal. After 15 days, participants who seek refunds will be issued credit for other ICER programs in the amount of their payments. There is no expiration date for credit for future programs.
Q: Do I have to pay for the entire 120-hour program up front?
A: No. You may a pay a discounted rate for the entire program up front, or you may pay for each class individually.
Q: What are the requirements for a Pennsylvania Nursing Home Administrator license?
A: Pennsylvania nursing home education requirements include a 120-hour approved program of study, practical experience in administration of a nursing home or a related health facility, and supervised training of 1,000 hours. Requirements vary with amount of education and experience. Nursing home administrators must also pass Pennsylvania and national exams. For a detailed description of eligibility requirements for taking the examination, contact the Pennsylvania Board of Examiners of Nursing Home Administrators, PO Box 2649, Harrisburg, PA 17120; 717-783-7155; the board's website or your State Board.
Q: May I take your nursing home administration classes for nursing credit?
A: The board of nursing may approve nursing credits for NAB-approved programs. Please contact your nursing board for clarification.
Q: May I take your classes if I live in another state?
A: Because the classes are NAB certified (pending), your state most likely will accept our programs for credit. Please contact your state board of nursing home administrators to ensure your state will accept credits obtained in Pennsylvania.
Q: Does licensure as a nursing home administrator allow me to be the administrator of a personal care/assisted living facility in Pennsylvania?
A: No. The Department of Public Welfare, which regulates personal care homes, requires separate certification. Please contact them or check their website to locate an orientation program and testing site in your area.
Q: I have been a DON for several years. Do I have to take the course on the subject of the nursing department or can I opt out of this course?
A: It is a requirement that you attend all 120 hours of the program despite your extensive experience in one or more areas. Sharing your experience will be valuable to others in the class.
Q: When does the next session start?
A: New sessions of the 120-hour program begin every January and September, but you may choose to begin at any time in the cycle. Each class represents independent subject matter. Classes need not be taken in a specific order — but we suggest that you take all of the other classes prior to taking the refresher classes.